Communication skills

Explore our best free resources and articles on active listening, public speaking, change management, communication coaching, communication training, and more.

Active listening

Communication is a two-way street; it involves speaking and listening. But active listening isn’t enough for today’s modern workforce. Learn about Adaptive Listening™, and explore our latest resources on all things related to better listening skills.

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Preferred ways to communicate effectively at work header||This figure shows six preferred communication channels linked up to 20 different workplace situations. The communication channels are on the left and the situations are on the right

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Climbing the corporate ladder: Preferred ways to communicate effectively at work

Every workplace interaction is nuanced, and selecting the right communication medium is imperative for future career growth. Learn what our data shows on the most preferred modes of communication in the workplace are, and how to use them best, and when.

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Why you need active listening in the workplace: A toolkit

Need to improve your active listening skills in the workplace? Don’t settle for just an active listening worksheet. Grab our full toolkit of resources to be an expert listener today.

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Listening training: How to do more than simply pay attention

Listening is more than simply pay attention. Being a good listener is important. Take our free listening assessment to uncover how you listen.

Public speaking

Public speaking is a learnable skill, contrary to popular belief. Dive into our latest thought leadership and resources to help you improve your public speaking for any occasion.

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ESL speakers: 7 ESL speaking activities for onstage moments

Whether English is your first, second, or third language, public speaking is a skill that everyone can learn. Try these ESL speaking activities to build your confidence and stage presence.

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What does it mean to resonate?

Your next speech or presentation can move and inspire audiences too. Learn from the research that went into our Resonate® book tips and tools to use to make every speech, one that resonates.

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Want more influence at work? Try these simple vocal techniques

Sounding more confident at work is all about improving your communication skills. And every skill is learnable, it just takes practice. Learn how today with these vocal techniques.

Featured case study

Cloudflare invests in sales leaders to increase revenue

Learn how Cloudflare utilized learning journeys to upskill the communication of their leaders.

Read the full case study

Change management

Change doesn’t have to be scary. Learning to lead through change is a skill to hone. Read up on our latest articles and resources to help you navigate change well.

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Deep-dive: How to choose the right communications consultant

Not all communications consultants are created equal. Learn what to look for and review their track record before making a selection for your organization.

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10 reasons why it’s important to communicate with empathy and authority in times of crisis

Executing change communications well demands empathetic communication. Whether you’re facing a massive org change or crisis, learn 10 tips on how to communicate with empathy so morale stays intact.

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Your top 6 storytelling questions (Answered by an expert storyteller)

Can you “over story” in a business setting? Can you be clunky in your story deliver? Find common storytelling questions and answers in this deep-dive on storytelling.

Communication coach

Sometimes you need a communication coach to … coach you! Equip yourself with our communication resources and topics from our speaker coaches and speaking engagements.

View all communication coaching resources

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ESL speakers: 7 ESL speaking activities for onstage moments

Whether English is your first, second, or third language, public speaking is a skill that everyone can learn. Try these ESL speaking activities to build your confidence and stage presence.

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Want more influence at work? Try these simple vocal techniques

Sounding more confident at work is all about improving your communication skills. And every skill is learnable, it just takes practice. Learn how today with these vocal techniques.

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Public speaking for introverts: 6 essential tips

Introverts can learn public speaking skills too! See this roundup of 6 tips from a public speaking expert, and start raising your confidence in public speaking today.

Communication training

Communication is a hard-to-train skill, and consistently ranked in the top 5 most in-demand skills of employees. But as communication consultants, it’s not hard for us! Learn about the types of communication training, training methods and formats, and more from our free resources and articles.

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Deep-dive: How to choose the right communications consultant

Not all communications consultants are created equal. Learn what to look for and review their track record before making a selection for your organization.

4 tips for choosing the best virtual backgrounds on zoom meetings

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4 tips for finding the best virtual backgrounds for Zoom meetings

From sales pitches, meetings with C-suite, or QBRs, there’s a time and place for a professional virtual background. Here are our findings on how to select the best one for every meeting and presentation need.

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Want more influence at work? Try these simple vocal techniques

Sounding more confident at work is all about improving your communication skills. And every skill is learnable, it just takes practice. Learn how today with these vocal techniques.