Frequently asked questions

To plan a successful learning journey, start with the end in mind. What outcomes does the training need to achieve for your organization? And where is your team now in their storytelling, presentation development, and delivery know-how? Each of our courses is designed to help you attain a certain set of learning objectives, which you’ll find in each course overview on our site. No matter where your team may be, we’d love to help you take their capabilities to the next level. To get you started, schedule a call with us!

No, we do not, and here’s why: One of our core principles is to “astonish with value.” So, we put tons of energy, creativity, and innovation into developing and delivering high-quality training products that deliver incredible impact for our customers. Based on the thousands who have completed our training, we promise you’ll have a great learning experience. Most of all, you and your team will enjoy lasting value from the insights learned and capabilities developed.

Awesome! We’re honored you’d want to join us. Check out our open positions to see if there’s one that’s a perfect fit for you.

We’ve built lots of resources to help you and your team sharpen the impact of your next presentation, including:

• Multiple templates for creating Slidedocs® – handheld documents which help spread your ideas
• Diagrammer® – A free library of over 4,000 customizable presentation diagrams

Or if you’re looking to systemize communications and build a shared presentation language across your entire organization, then a presentation system might be what you’re looking for. We’re happy to get you started!

We’ve got you. From our free presentation templates to our blog and tips on our YouTube channel, Duarte offers numerous paths to help you develop your presentation. To learn how to build crowd-pleasing presentations from beginning to end, take one of our workshops or online courses. Or if you want to work closely with one of our presentation experts, our Accelerator Lab™ might be the best place to start. Still unsure where to begin? We’d be happy to help. Send us a message, so we can guide you to the right solution for your needs.

We’ve transformed thousands of speakers, and we’d love to help you up-level your performance, too. If you’ve got a chunk of time to invest in developing foundational skills (whether that’s a day, a week or more), explore our Speaker Coaching packages and our training workshops. But if you’re pressed for time and looking for a quick tip or two, check out our Speaker Coaching resources where you’ll find many articles, guides and tools, and more communication resources to assist you. If you want to hear directly from our Executive Speaker Coaches and other Duarte communication experts, our YouTube channel is packed with videos on public speaking techniques for all levels of speakers. No matter where you’re starting, we’re here to help and cheer you on!

Presentations are in our bones, and we’d love to help you with yours! We offer many services. Which one’s right for you?

• If you need support from all angles, like writing and designing the presentation or prepping your event speakers, our creative services teams are the experts who can help from start to finish.
• If you need help getting beyond the blank page — or need to create greater alignment around your existing narrative — our Accelerator Lab™ is perfect to get you started.
• To build your speakers’ presentation skills before the event, our Executive Speaker Coaches can get you or your team prepared to put on a great performance. Or, for a more a la carte option, check out our one month, three month, or six month Speaker Coaching packages.

If you’re still not sure where to start, send us a note. We can point you in the right direction!

Absolutely. Team training is our sweet spot. In fact, we’ve seen the Duarte Method™ have a huge impact in enterprise training initiatives that align entire functions — such as sales and marketing — around a common way of working that improves collaboration, increases productivity, and speeds time to results. We’ll work with you to create a learning plan that fits your unique organizational needs. Send us a note to get started!

Our workshops vary in length depending on the learning objectives they’re designed to achieve. The most popular workshops are our full-day in-person or two-day live online offerings that bring learners along an interactive and immersive learning journey that leaves them transformed in the end. To start building power skills, explore these workshops to see which will work best for you or your team. Can’t commit to a full day of training? Let us know — we can talk you through our other offerings that will better fit what your team needs to learn in the time they have.

Yes. Both our public and corporate workshops have the same curriculum, but our corporate workshops can be adapted to your organization’s specific learning goals. When you purchase a corporate workshop, a Duarte facilitator will host a pre-consultation call to better understand your team’s working dynamics and learning needs and answer your questions. This will help our facilitator better prepare for your session and give you a better sense of what you can expect from the experience. Public workshops are purchased on an individual basis and have learners attending from many different companies. Those sessions are based on our standard curriculum, with no customization. Still have questions? Schedule a meeting and we can talk further about how Duarte can support your team’s transformational learning journey.

Yes. But we primarily offer in-person training to teams and organizations who have purchased a corporate workshop. Those private corporate workshops are typically hosted at the customer’s location to create a more intimate learning environment that builds skills while bonding the team together. We currently have limited in-person public workshops. Most of our workshops (whether corporate or public) take place in a live online, instructor-led format via an online collaboration platform, such as Zoom, WebEx, Teams, etc. But they’re not your average online meeting – they’re way more engaging, interactive, and fun! In fact, learners are blown away by how fast the time flies and how much they enjoy our live online training. We also offer some of our best-selling courses in a self-paced on-demand learning format that’s equally engaging and effective. Please contact us with your in-person training requests. Our facilitators would love to work with your team!

You bet! We accept credit card payment for seats in any public workshop or on-demand course purchased from our website. Was there a particular training you had in mind? Explore our product catalog to find the training that’s right for you.

We get it — schedules change. We don’t offer cancellations if you’ve purchased a seat in a public workshop. But we’re happy to extend a one-time transfer of your purchase to a different workshop in the same calendar year. Or you can transfer your current seat to a new participant. Reach out to a Training Concierge to get the process started.

We don’t offer cancellations or refunds after you’ve purchased an on-demand course. If you have concerns about the course or questions once you’ve accessed the content, you can send a message to our Training Concierge to get the process started.

Our offerings are built to transform the way people communicate, and we want every learner to receive that benefit. So, we devote significant time, resources, and internal education to make our Academy offerings inclusive and equitable, including moving toward adherence to WCAG 2.1 A and AA standards. You can read our current accessibility statement here. Creating accessible learning is a commitment we take seriously to ensure all learners get the best experience possible. If you or your team requires accessible accommodations, please contact our Training Concierge for assistance.