Frequently asked questions

Need an answer without the wait? Find answers to commonly-asked questions here.

Communication consulting

In addition to our training academy, Duarte’s Agency experts have worked with some of the world’s largest brands to craft strategic communications and award-winning presentations that inspire action.

Our core offerings include:

  • Strategic planning
  • Message strategy
  • Speechwriting
  • Presentation development
  • Content consulting
  • Speaker coaching
  • Slide and presentation design
  • Offsites, conferences, and experiences
  • Accelerator Labs™

Learn more about Duarte’s agency and communication consulting here.

Absolutely. Storytelling is at the heart of The Duarte Method™ and unpins our work with the world’s top-performing brands.

Whether you’re looking to reinvent, reposition, or reinvigorate your company’s messaging, Duarte’s Agency experts can help write and design your next chapter.

For immediate support and skill building, our facilitator-guided Accelerator Labs™ offer hands-on guidance to develop a powerful narrative for your next phase or presentation.

Our Agency partners closely with clients to deliver high-quality, white glove service, and is often booked well in advance. This and our commitment to excellence makes quick turnaround projects difficult.

However, we offer a menu of free resources and facilitator-led training opportunities that can help in a pinch.

For starters, our Accelerator Lab™ can help you get started or unstuck in building your presentation.

Team training workshops are also available to broaden skillsets at scale and bring key writing, design, and communication capabilities in house. Contact a Duarte Training Concierge to discuss the best learning pathway for your team, department, or organization.

Corporate training and workshops

Yes. Duarte offers in-person, virtual, and on-demand training workshops.

Duarte’s instructor led format offers a collaborative, hands-on learning environment to acquire and maintain professional communication and design skillsets.

However, most of Duarte’s in-person workshops are held on-sight for teams, departments, and entire organizations who purchase training packages.

Public in-person training workshops occur monthly in select regions. View upcoming in-person training workshops and book seats here.

Typically, Duarte learners begin by identifying their most urgent skills gap and choosing the appropriate training workshop.

For teams, departments, and even entire organizations, this can mean working with a Duarte Training Concierge to create a bespoke learning pathway that satisfies learning objectives.

Such learning pathways include:

  • Laying the groundwork for new skills to take root
  • Scaffolding existing skills to reinforce their impact

From there, Duarte experts and facilitators work to accommodate your unique needs, maximize potential, and implement systems to ensure long term skill retention.

Duarte training workshops vary in length depending on the subject matter and learning objectives.

Our most popular in-person training workshops are held on a single day. Live online offerings are broken up into 4-hour blocks over two (2) days. Both in-person and live online offerings feature breaks throughout and allow time for lunch.

Yes. Seats in public and on-demand Duarte training workshops may be purchased with a credit card.

You bet! Both our public and corporate training workshops have the same curriculum.

However, corporate workshops may be adapted to meet your organization’s unique learning goals.

Schedule a meeting with a Duarte Training Concierge to discuss bespoke packages and curated content to compliment your team’s unique makeup and learning styles.

Absolutely! Duarte training workshops foster inclusive learning environments for all participants by being fully WCAG 2.1 A and AA compliant.

Read our accessibility statement here.

If you or your team requires accessible accommodations, contact a Duarte Training Concierge for assistance.

We’re happy to help.

Yes! Duarte training workshops make their greatest impact when applied at scale.  Teams, departments, and companies that empower employees with communication and storytelling toolkits create a shared way of working.  The Duarte Method™ can align organizations of all sizes to communicate more effectively, make informed recommendations, align on key goals, and show up with presence in every moment.  For more information, contact a Duarte Training Concierge to discuss available training packages and create a learning plan that best suits your organization. 

Yes! Bulk purchases may be made through our website here.

No, we do not offer discounts on our training workshops. One of Duarte’s core principles is to “astonish with value,” and every Duarte facilitator embodies this promise by delivering high-quality training and post-workshop support. Check out our testimonials page to review just some of the feedback we’ve received from Duarte training workshop participants.

We get it. Schedules change.

That said, we don’t offer cancellations for seats in public workshops.

However, we’re happy to extend a one-time transfer of your purchase to a different workshop in the same calendar year. Or you can transfer your current seat to a new participant.

Reach out to a Duarte Training Concierge to get the process started.

We don’t offer refunds for on-demand courses.  If you have concerns about the course or questions once you’ve accessed the content, reach out to a Duarte Training Concierge for any additional assistance.

Presentations

Absolutely! Duarte offers a range of training workshops, speaker coaching, and an archive of free resources across communication topics.

To hear directly from Duarte’s Executive Speaker Coaches and other communication experts, our YouTube channel features videos on public speaking, storytelling, and strategic techniques for speakers of all skill levels.

Yes! Our expert designers have built dozens of free resources to help your team tell more effective stories with clear, crisp messaging.

These include:

  • Slidedocs® templates for creating handheld and digital documents to help spread your ideas and align pre- and post-meeting
  • Diagrammer® – A free library of over 4,000 customizable presentation diagrams.

Explore our Resources page for free guides, tools, webinars, talks, and blogs to expand learning and upskill your team.

Of course! Duarte offers numerous offerings for learner- and facilitated-led pathways to become better speakers and presenters.

To learn how to build crowd-pleasing presentations from beginning to end, our live in-person, virtual, and on-demand training workshops and courses can help.

Or if you want to work closely with a Duarte Presentation Experts, our Accelerator Lab™ might be the best place to start.

Still unsure where to begin? We’re happy to help. Send us a message and a Duarte Solutions Architect can help guide you to the right pathway for your unique needs.

Absolutely! Duarte offers many services to help write and design your presentations.

Duarte’s Agency creative services teams can help write, design, and coach presenters to ensure events are airtight.

Alternatively, Duarte training workshops provide learning pathways for teams, departments, and entire organizations to develop the skills necessary to produce and present high-quality materials with in-house talent.

Our Accelerator Labs™ are a perfect launchpad to break through writer’s block, while our full menu of training workshops can close a variety of skills gaps.

If you’re still not sure where to start, contact a Duarte Solutions Architect today. We can point you in the right direction!

Speaker coaching

All Duarte Speaker Coaching sessions are customized to meet the speaker’s unique needs. However, a typical session has one of two goals: Rehearsing or preparing for an upcoming presentation, pitch, or high-stakes interaction; or building speaker skills over time.

Event-focused speaker coaching sessions can cover the following areas: 

  • Stand-and-deliver practice to learn content and polish delivery.
  • Weaving story into prepared or spontaneous remarks to anchor messaging or highlight key data points.
  • Revising notes or scripts to better capture a speaker’s authentic voice.
  • Refining content to save time and stay on message.
  • Mock Q&As and trial-runs of on-stage moments.
  • How to interact with slides, visual aids, technology, etc.

For speakers looking to build their skillset overtime, coaching sessions can focus on: 

  • Increasing confidence
  • Elevating presence
  • How to structure and tell better stories
  • Keeping comments clear and concise
  • Using meaningful gestures and body language to match messaging
  • Adding energy and enthusiasm to every appearance
  • Reducing verbal fillers like uhs and ums.
  • Improving off-the-cuff and spontaneous speaking skills to meet always-on expectations.

Most Duarte Speaker Coaching packages center on preparing for an upcoming event, pitch, or high-stakes moment or building speaking skills overtime. Our two most common packages include:

Two (2) session rehearsal coaching

  • One (1) 15-minute kickoff call with a Duarte speaker coach
  • Two (2) 50-minute virtual speaker coaching sessions
  • Two (2) written summaries following each coaching session
  • Recordings of each coaching session.

Five (5) session speaker development coaching

  • One (1) 15-minute kick off call with a Duarte Speaker Coach
  • One (1) development plan outlining session goals and exercises
  • Five (5) 50-minute virtual speaker coaching sessions
  • Five (5) written summaries following each coaching session to guide development and track improvement
  • Recordings of each coaching session.

Yes. For groups delivering different parts of a presentation or appearing together on a panel, speaker coaching sessions are great rehearsal spaces to fine-tune content and presence.

With the help of a Duarte Speaker Coach, groups can align on material and receive expert guidance to ensure peak performance during high-stakes moments.

However, we do recommend groups avoid having “silent observers” during 1-on-1 coaching sessions. Instead, all participants should be prepared to contribute for maximum impact.

Absolutely. While all Duarte Speaker Coaches are experts in the field, we understand the importance of finding the right fit to encourage skill development.

Before coaching sessions begin, a Duarte Solution Architect will circulate bios of available speaker coaches and help schedule a 15-minute introductory call with a coach prior to completing your purchase.

We’re also happy to accommodate calendar availability and time-zone needs when pairing speakers and coaches.

No. Duarte Speaker Coaches can help guide you through the process of creating and improving content and visuals from initial brainstorming to offering their expert critique.

However, they will not do the work for you. Afterall, the aim of Speaker Coaching is skills development and retention.

For comprehensive project-based work, contact Duarte’s Agency services for a quick consultation.

Of course! There’s always room to become a better speaker.

Many of Duarte’s clients are already good speakers. But going from good to great requires ongoing practice and dedication to ensure skills are retained at peak performance.

This is why Duarte Speaker Coaching encourages 1-on-1 personalization to acknowledge existing skillsets and focus instruction where it’s needed most.

Identifying a skills gap can be a sensitive subject. Instead, focus on what the speaker stands to gain and the opportunities an advanced skillset could offer.

Our case studies and testimonials are invaluable resources for demonstrating the real value Duarte Speaker Coaching has uncovered for a range of leaders and Fortune 500 companies.

Of course! Duarte Solutions Architects regularly work with team and department leaders to build custom coaching packages to prepare for upcoming events, uplevel speaking skills across a group, and reinforce skills acquired during Duarte training workshops.

Contact a Solutions Architect for help making the most of Duarte Speaker Coaching sessions for your team.

Yes. Duarte Speaker Coaching packages expire six (6) months after the date of purchase.

What’s the difference between…

  • Slide Design is an on-demand, learner-led course that covers fundamental design principles alongside PowerPoint tips and tricks for creating clean, effective slides.
  • A Slide:ology® training workshop is a live, instructor-led experience (virtual or in-person) that goes deeper into design thinking, visual storytelling, and hands-on practice with real-time feedback.

Resonate® training workshops are live, interactive experiences that pair storytelling instruction with real-time feedback and coaching.

Resonate® on-demand offers a learner-led experience in storytelling principles with independent exercises and self-assessment.

VisualStory® blends storytelling techniques and introductary design best practices into one workshop.

Resonate® offers a deep dive into narrative structures, themes, and the power of story to inspire action.

Individual training

Each in-person and virtual training workshop includes:

  • Live instruction from a Duarte expert
  • A printed workbook and digital materials for later reference
  • Templates, tools, and practice exercises to enhance learning goals.
Public training workshops are scheduled monthly or more frequently to meet demand.

No. We currently run our public workshops from 09:00 – 12:30 PT.

There are no prerequisites for Duarte training workshops. While concepts do build upon each other, we recommend starting with the most urgent skill gap.

That said, learners often find it beneficial to start with Resonate® to establish storytelling best practices before moving on to Slide:ology® or DataStory®.

Afterall, story underpins everything.

There’s no required order, but many learners begin with Resonate® (storytelling) or Slide:ology® (design), then add DataStory® (data storytelling and executive summary) or Captivate™ (delivery and executive presence) depending on their development goals.

In-person training workshops offer the chance for deeper connection and provide real-world settings to put skills to the test. However, virtual workshops can meet a variety of learner needs and represent a growing demand to excel in remote-first environments.

We recommend this progression: 
  1. Resonate® to build a firm storytelling foundation. 
  2. Slide:ology® to think like a designer and create clear, crisp visuals. 
  3. Captivate™ to excel at delivery and presence for any audience.

Executives and senior leaders often build a custom speaker coaching package so they can have 1-on-1 guidance and expertise from a dedicated Duarte coach.

For workshops, they benefit most from Resonate® to sharpen strategic storytelling and Captivate™ to elevate executive presence. For senior leaders presenting on and making data-driven decisions, DataStory® is also highly recommended.

No. DataStory® teaches learners how to tell compelling, data-backed stories and make actionable recommendations to decision-makers.

Currently, DataStory®, which covers data storytelling, is only offered for live instruction. On-demand versions may be considered in the future.

Captivate™ is a coaching-intensive workshop with small group sizes. It includes practice, video recording, and personalized instructor feedback for impactful, hands-on learning.

Slide:ology®’s workshop setting offers in-depth design skills with coaching. It gives structure on how to approach designing slides to elevate an overall message.

Slide:ology® is avaialble in virtual and in-person formats to meet a varity of learner needs.