Adaptive Listening™

Cultivate trust and gain traction by adapting how you listen and respond to help others meet their goals.


Ways to learn
  • Recognize the benefits of Adaptive Listening™
  • Discover the characteristics and cautions of your S.A.I.D. Listening Style™
  • Control the influences that shape your ability to focus on the speaker while listening
  • Determine the speaker’s S.A.I.D. Listening Goal™
  • Adapt the way you process and respond to meet the speaker’s goals across workplace situations

We spend more than half our workday listening to other people. But are we really any good at it?

A lot of the inefficiencies, tensions, and strained relationships in the workplace come down to poor listening skills. But listening is more than just “paying attention” or “not interrupting.”

And the truth is, we don’t all listen the same way. Some people listen to “soak it all in,” others to “uncover red flags,” some to “fix for the future,” and some to “be there for the other person.” Organizations need all types of listeners but at the right time and place.

Great listeners uncover the other person’s goals and needs, and then adapt the way they listen to help that person meet them.

People who implement this type of speaker-focused listening can better connect with leaders, peers, direct reports, and external stakeholders. That speaker could be a leader on stage at a company meeting, a customer or client on the other end of the sales call, a manager or direct report in a 1:1, or even a peer who you bump into in the micro kitchen or during a virtual meet-up.

In this workshop, you’ll not only uncover your S.A.I.D. Listening Style™, you’ll learn how to adapt your listening for others.

Train your team

Interested in training your team of 10, 100, or 1000's? We'll help you choose and customize workshops or learning journeys to best meet your organization's needs.

Contact us

Train yourself

Purchase one or more individual seats in any publicly scheduled Duarte course.

Live online workshop
$990 per personEnroll now

Purchasing multiple seats or a gift?

In-person workshop
$990 per personEnroll now

Purchasing multiple seats or a gift?

Download overview

What’s your S.A.I.D. Listening Style™?

Take our S.A.I.D. Listening Style Finder™ to help you uncover the style you most often use when listening!


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