We spend more than half our workday listening to other people
But are we really any good at it?
A lot of the inefficiencies, tensions, and strained relationships in the workplace come down to ineffective listening. This is because many don’t realize that effective listening is more than just hearing someone, paying attention, and not interrupting.
And the truth is, we don’t all listen the same way. Some people listen to “soak it all in,” others to “uncover red flags,” some to “fix for the future,” and some to “be there for the other person.” Organizations need employees with all types of listening habits, but at the right time and place.