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Improve your public speaking
Overcome bad habits, conquer fears, and increase your confidence in any speaking setting. Discover your strengths and build on them to improve your delivery.

For introverts, public speaking can be an uncomfortable topic. Whether you’re a wallflower who shuns the spotlight or someone who prefers working behind-the-scenes in over-the-ear headphones, having to present with executive presence may feel insurmountable, if not terrifying. But it doesn’t have to be. Presence, and communication best practices more generally are all skills that can be learned. In truth, everyone has the potential to project trust and authority with confident executive presence.
The six tips below come from Susan Cain, New York Times-bestselling author of QUIET: The Power of Introverts in a World That Can’t Stop Talking. Her record-smashing TED Talk has been viewed more than 3 million times and was named by The New Yorker magazine as one of their five key talks. Following the book’s success, Susan developed an online course on Public Speaking for Introverts. Here are six of her favorite tips to turn any introvert into a presentation professional.
Good speakers are not necessarily naturals. Have you ever watched a fiery orator or a speaker who has the audience in stitches, and thought, “I can’t do that”? You might be right, and that’s OK. The best speakers are not necessarily dynamic or hilarious. They are simply interesting.
They communicate valuable information. “People think that being a good speaker means being funny or glib,” says David Lavin, of the Lavin Agency. “But that’s wrong. The best speakers are compelling. People underestimate the power of content and of storytelling.” Public speaking and executive presence skills can be learned by anyone willing to put in the practice.
Yes, be yourself. But at the same time, what do Malcolm Gladwell and Lady Gaga have in common? They perform. Public speaking is a performance, and that’s a good thing, even if you’re not a natural actor. Have you ever wondered why people enjoy costume parties? It’s because they feel liberated when interacting from behind a mask. Dressing up as Cinderella or Don Draper removes inhibitions as effectively as a glass of wine.
Think of your onstage persona the same way. Surprisingly, both Gladwell and Lady Gaga have this in common. Gladwell, a world-class speaker, says he isn’t chatty at dinner parties, but he becomes a storyteller on stage. As for Gaga? “When I wake up in the morning, I feel just like any other insecure 24-year-old girl. Then I say, ‘Bitch, you’re Lady Gaga, you get up and walk the walk today.’”
Introverts are often phenomenal listeners, which attunes them to the needs of others. And that’s why speaking (instead of listening) can feel uncomfortable. Unnatural, even. But remember that public speaking is not about you. It’s about the audience. Your job is to take care of the audience, not to be judged by it or even to entertain it. Remind yourself that you are not seeking approval or love. You are a teacher, a giver, and an enlightener. By approaching presentations as a performance that serves the audience, presence becomes part of being in character.
Not all introverts are afraid of public speaking, but introverts are disproportionately likely to fear the spotlight. That’s OK. As the public speaking trainer Charles di Cagno says, “There are only a few people in the world who have completely overcome their fears, and they all live in Tibet.” If you have stage fright, accept it and learn how to work with it. Even world-class performers get stage fright. By acknowledging your nerves, you’re taking the first step toward repackaging that adrenaline to augment your presence.
According to Gina Barnett, who coaches many TED speakers, if you have trouble calming your mind before a speech, try calming your body first. (And remember that the presence of nerves is a good thing!) When you relax your body, your head will follow suit. Here are a few posture and vocal tricks to loosen up before public speaking:
After all of your preparation, relaxation exercises, and affirmations, there’s one public speaking skill left to do: smile. Smile at your audience as they enter the room, and smile at them when you begin speaking. This will make you feel relaxed, confident, and connected.
Good luck. You have something valuable to say, and the world needs to hear it!
Introverts, extroverts, and everyone in between can raise their confidence in public speaking, build executive presence, and make the most of every high-stakes moment. Honing your public speaking skills just takes practice, practice, practice, and good, honest feedback.
If you’d like to improve your public speaking skills on a small scale, Duarte’s public speaking workshop Captivate™ can help. It’s offered live-online and led by a Duarte master facilitator to help guide your skill-building and give in-the-moment feedback. Due to its highly interactive nature, you’ll connect with other individuals from around the world seeking to improve their public speaking skills and boost their executive presence.
If you think you’ve got your filler words down and need more one-on-one help, hire a Duarte Executive Speaker Coach. They’ve coached hundreds of TED Talk speakers, C-Suite executives, and Fortune 50 leaders to polish their executive presence and improve public speaking skills, and they can do the same for you!
For more information on building bespoke packages for your organization, book a call with a Duarte Training Concierge to take your presence journey to the next level. No matter how introverted you or your team members may believe yourselves to be, unlock your inner public speakers and turn every presentation into an opportunity to assert and maintain exceptional presence.
For more blogs and expert insights to help guide your presence journey, visit The Duarte Guide to Executive Presence.
This article was originally published on February 1, 2013. It has been updated in December 2025 for relevancy.