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A well-constructed and delivered presentation changes minds and ignites action.
Yet, there’s a key part of a presentation that doesn’t get mentioned enough — the call to action or CTA — and, a clear CTA creates a critical turning point in your presentation (or any other form of persuasive communication, too).
The call to action in writing persuasive speeches comes right before the end of a persuasive speech where you clearly tell the audience a role they can play after they leave your talk. The CTA gives audience members concrete tasks to tackle, and these tasks must be completed in order to bring your ideas to fruition. And, it’s a key part of what makes your speech, persuasive.
An audience might be thoroughly gripped by your narrative and convinced to believe what you do — but if they leave not knowing what they are supposed to do with your ideas, your presentation will have been — essentially fruitless.
Because CTAs are such an important part of a presentation, it’s essential to make sure that the one you deliver lands with the people hearing it. The way to ensure that you write a call to action that persuades is to keep in mind that one size does NOT fit all — and you’ve got to tailor your CTAs.
People respond to different types of calls to action based on their:
So it’s important to get to know who is in your audience before you decide how you’re going to deliver their post-talk “to-dos.” Once you do, you can ensure your persuasive call to action actually gets a response.
Understanding your audience involves empathy. To get started easily, download our free Audience Needs Map™. It’ll help you figure out and analyze the best persuasive calls to action for your presentation so that it concludes with success.
Before writing your calls to action in your persuasive speech, you need to think about your audience. What is their make-up? What makes them tick? In most presentations, there are four distinct skills your audience has. Remember these as you write your calls to action:
To get your audience to act, your CTAs have to strike a chord and make sense with the skills they bring to the table. Taking action will seem natural for them when they can respond with an action that resonates with them. Audiences have a mix of all these skills, and you should appeal to each of them in your presentations. Let’s break this down.
Doers are the worker bees of an organization. They are the ones that hear what needs to get done — and then do it. Doers don’t shy away from physical tasks, and have the ability to round up the troops to inspire action in others, as well. Doers make an organization run day in and day out.
If you’re speaking to doers, you’ll want to craft your CTA so that it includes action words that clearly explain what the doers should do. Some examples of call to action language for them involve asking them to:
Suppliers are usually not as action-oriented as doers. However, they have a lot of resources at their disposal — like money, manpower, materials, etc. Because of the amount of resources they have, suppliers have the means to help people move forward. They can get you the resources you don’t have yourself.
Suppliers in your audience may be execs who could give you staff — or, investors who are trying to decide whether they want to put their money into a venture — or not.
To appeal to suppliers, you need to use different words than you would with the doers, since they’re not the ones that are going to be hitting the ground running to complete tasks. Instead, you’ll want to ask them to share their resources.
You may want to use words like:
These can help to appeal to the fact that they have something to give in order to make a change happen.
Influencers have the power to sway. They can change the minds of individuals and groups — large or small. Influencers are the people who mobilize others. They also evangelize ideas, and they know how to get people to change their beliefs and behavior.
Many influencers are leaders and others look up to them and follow their advice. Influencers can also be people in the spotlight, who people tend to model after — like celebrities or public figures.
When you craft a call to action for an audience of influencers, you want to appeal to their ability to inspire other people. Great call-to-action phrases for influencers include:
Many have social channels where they can share with others what you need for your idea to become reality.
The last type of audience member is the innovator. Innovators are people who can think outside-of-the-box when they hear an idea, and then think of ways to modify that idea. Innovators have outstanding brains in their heads. They can dream up strategies, clarify perspectives, and invent products. These people can generate something new where nothing existed before.
Anybody can be an innovator. But, often, innovators are founders of companies or creators of new products. They can be engineers, artists, or entrepreneurs, and they typically handle fewer of the day-to-day tasks and more of the conceptual work.
To get support from an innovator, appeal to their ability to create things. The best call-to-action phrases for innovators include:
You want to spur an audience of innovators to leave, ready to make something new.
Appealing to what motivates various audience members is important to inspire action. However, to make sure your well-tailored CTAs land, you shouldn’t end with your call to action. Nobody ever wants to simply be saddled with a lengthy to-do list.
Instead, after you deliver your CTA, paint a picture of what is going to happen for audience members once they complete the requested action. I call this the new bliss in my Resonate® workshop. Throwing out a CTA creates curiosity for listeners; they want that curiosity satisfied by understanding what will happen after the action is over. This satisfaction — and a picture of what the future could look like — will inspire people to act.
Alfred Chuang, founder and CEO of Magnet Systems, recently delivered a UC Davis Commencement speech that contained an example of a powerful CTA that described what would happen if listeners chose to act. Chuang encouraged the audience of engineering graduates to keep working on innovative projects.
He ended: “A new world is on the horizon. And it will be more incredible than any of us can possibly imagine. Our greatest innovations are ahead of us, not behind. But we need great engineers to build that world for us. And that’s you. We need you to not give up. Ever. We need you to finish your projects. Done, done, done … And we need you all to be a little insane.”
If you deliver a presentation that is gripping and empathetic, you’ve almost delivered the perfect presentation. All that’s left is including a CTA that clearly explains what listeners could do to help push your idea forward — and an ending that paints a picture of what the world will look like if they help. Then, you can leave your presentation knowing that you’ve delivered a talk that’s going to move people to act.
To learn more about crafting and delivering persuasive presentations, take our Resonate® workshop. And to have us build a persuasive presentation for you with a strong and clear call to action, inquire about our Agency services today.
This article was originally published on August 2, 2017. It has been updated in August 2024 for relevancy.