Adaptive Listening™
Build trust and traction
Uncover a better way to listen that goes beyond active listening and paying attention. Learn about the way you prefer to listen, and adapt to meet the needs of others.
Did you know that miscommunication costs U.S. businesses over $1.2 trillion annually? That’s not just a jaw-dropping number — it’s a flashing red alert for companies of all kinds. For managers, it’s a reminder that communication is a skill that must be continuously sharpened in order to keep teams cohesive, engaged, and aligned with big-picture goals. And that’s where the need for communication training is a must-have, not a nice-to-have.
There is clear value in effective communication. According to Grammarly’s 2024 State of Business Communication Report, business leaders state that effective communication leads to:
Meanwhile, poor communication leads to:
It’s clear that the impact of communication in and outside of your organization extends far beyond the initial interaction itself.
Communication training provides the tools to be clear, confident, and impactful in every interaction. Communication training isn’t about learning to craft a polished email or lead a team meeting. It’s about learning how to:
Managers are like the glue holding organizations together. They translate top-level strategies into actionable tasks for their teams while keeping leadership informed about ground-level progress and concerns. The magic of communication training for managers is that it doesn’t just improve the individual — it creates a ripple effect that transforms the communication culture of the entire company. Teams become more productive, morale skyrockets, and strategic goals become easier to hit.
Here’s why communication training for leaders is especially crucial:
Managers need to know how to present information up and down the chain, using different tones, content, presentations, and mediums depending on the audience. And if they’re unable to effectively communicate top-down messages from execs to employees, there’s bound to be roadblocks.
From managing internal change to navigating employee resistance and mental health, managers need to communicate difficult decisions, create a safe space for emotional conversations, and keep everyone moving in the right direction.
A manager’s communication style directly impacts the atmosphere of the team — whether it’s one of openness and trust, or inefficiency and uncertainty.
Effective communication at the managerial level doesn’t just help smooth day-to-day operations. It actively boosts productivity, increases retention, lowers costs, and aligns teams around shared goals
When it comes to communication training for managers, one size doesn’t fit all. There are programs that focus on presence, presentation skills, feedback techniques, or emotional intelligence in leadership. Others might zero in on crisis communication or managing difficult conversations.
So, how do you choose the right program to get the most out of your investment, you ask? The key is to match the communication training for leaders to your organizational needs.
Are your managers struggling to present complex data to senior leadership? Look for programs that teach data storytelling. Or, if interpersonal team dynamics are a challenge, consider training that focuses on giving feedback and listening. Ultimately, you want a program that not only addresses immediate pain points, but also develops skills that foster long-term growth.
In our experience, some of the best communication training for managers includes topics like:
At Duarte, we’ve mastered the art of transforming managers into persuasive communicators who can motivate, inspire, and lead with confidence. Check out our case study with Cloudflare, where we transformed the communication skills of their managers with measurable results and high satisfaction scores. Our workshops and trainings ensure that your managers don’t just talk — they connect, inspire, and drive results.
“A leader spoke to me about someone who was part of the Duarte cohort. She saw him present and said he’s so different. It’s amazing that in just three-months’ time, an executive noticed a difference in how this person came across and how they present…observing this person, [she said] ‘what have you done to him?’”
Smriti Sharma, Partner & Technical Enablement Leader, Cloudflare
Effective communication training for managers isn’t just a perk or a nice-to-have — it’s a must-have for organizations looking to stay successful and connected in an increasingly competitive, disconnected world. Whether you’re training new managers or giving seasoned leaders the tools they need to lead change, we’ve got you covered with various communication training options:
When managers communicate with clarity and confidence, it creates a stronger, more cohesive workplace. By investing in communication training, you’re not just upskilling your leaders — you’re fostering a culture where understanding and collaboration can thrive, and business goals can finally be met more often than not.