Empathy and compassion have surfaced as popular buzzwords in the business community over the last two and a half years. And recently, they’ve received even more attention. Learning and development (L&D) leaders have identified empathetic communication as a top three most important soft skill when it comes to daily workplace performance. And hiring managers seek […] continue reading
As an executive speaker coach, when I ask a client, “What’s stopping you from being the best speaker you can be?” the answers usually come freely and quickly. I hear things like, “I get nervous in front of large crowds,” or, “I know I say ‘um’ and ‘uh’ too much,” or, “I need to work […] continue reading
Before you start a new workout or nutrition regimen, it’s smart to take a baseline. You might measure your weight, your inches, your body mass index (BMI), and your heart rate and compare that against future measurements. Similarly, at Duarte, when we want to measure the improvement of a speaker’s delivery, we take a baseline: […] continue reading
“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus “The quieter you become, the more you can hear.” – Ram Dass “Listen more than you talk. Nobody learned anything by hearing themselves speak.” – Richard Branson Most of us are very familiar with these […] continue reading
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