Data helps organizations gain valuable insights into customers, employees, products and markets, but there is a limit to what databases and charts can do on their own. Answers to organizational problems or opportunities don’t just organically spring from algorithms—they need communicators to translate the information into compelling stories. It is data stories that ultimately bring […] continue reading
Leila Janah was a powerful speaker who could capture and hold the attention of her audience. During speeches and while writing on her blog, she’d often share her immigrant story and the events in her life that made her to want to change the world. Unfortunately, the world lost Leila Janah early in career due […] continue reading
When preparing to communicate data to a specific type of decision-maker, you need to think through who will be involved in its approval and tailor your approach to appeal to each of them. Consider carefully what different audiences need to hear, and how they want to hear it. Whenever your audience changes, so should the […] continue reading
Leading is imperfect, and when a crisis piles on, it gets extra messy. Crisis requires we become decisive about problems we’ve never faced. Good leaders get extra brave, extra calm, and extra clear in moments like this one. I’ve owned a bootstrapped, debt-free company for 32 years, and have ridden this crisis pony five times. […] continue reading
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