Business Culture Strategy

Leaders Who Get Organizational Change Right Know How to Listen

birds flying in formation

Organizational change comes at a cost. It requires people to sacrifice something they value, whether itโ€™s time, money, responsibilities, control, status, comfort, or relationships. The more your change effort disrupts those things, the more people will resist or even rage against it. That helps explain why failure is so common, but thereโ€™s more to it. […] continue reading

Design Strategy Tips

How to Display Data the Right Way in Presentations

charts and graphs collage

It can be tricky to display data in presentations because different rules apply in different contexts. A sales director presenting financial projections to a group of field reps wouldnโ€™t visualize her data the same way that a design consultant would in a written proposal to a potential client. So how do you make the right […] continue reading

Audience Delivery Event Message Strategy

What Made the Space Shuttle Challenger Disaster Speech So Effective?

Ronald Reagan

Photo Credit: The Ronald Reagan Presidential Foundation Former President Ronald Reagan passed away 14 years ago this month. He was a masterful communicator who was faced with a daunting communication situation immediately after the Space Shuttle Challenger disaster. Of all his presidential moments, on this particular day, I was desperate to hear from my President. […] continue reading

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