Adaptive Listening Audience Business Communication Culture Delivery Learning & Development Power Skills Strategy Tips

Good Listening Is More Than Simply Paying Attention

Paying Attention Is Not Listening

“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus “The quieter you become, the more you can hear.” – Ram Dass “Listen more than you talk. Nobody learned anything by hearing themselves speak.” – Richard Branson Most of us are very familiar with these […] continue reading

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5 Ways to Motivate Your Team With Empathy and Authority


A crisis pressure-tests leadership and culture. Many new values are formed under the strain, and employees gain new perspectives on their organization and its leadership. Communication is the key to keeping them motivated and productive in a season of enormous distraction. The COVID-19 pandemic isn’t my first financial crisis. No matter how well you run […] continue reading

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3 Keys to Equitable and Inclusive Hybrid Meetings

HybridWebinar Equity

Recently, I met a friend for coffee and upon arrival noticed he was rocking an Airpod, but only in his left ear. He greeted me and we began our conversation. Yet, I found it odd considering he’s not usually a solo-Airpod-in-public guy. So, I asked him about it. “Oh, I’m in a meeting,” he informed […] continue reading

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5 Keys to Perfecting Your Presentation Delivery in a Hybrid World

5Hybrid PresentingTips TNT

If I were to ask you to describe the average hybrid presentation, what words would you use? Clunky? Awkward? Disjointed? Distracting? There’s a good reason for that: Presenting to both in-person and virtual teams is still somewhat new. Sure, years ago we had a few lone rangers who worked from home and dialed in virtually. […] continue reading

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