Adaptive Listening Audience Business Communication Learning & Development Power Skills

How Adaptive Listening Can Bring More Empathy & Compassion to Your Work

How Adaptive Listening Can Bring More Empathy Compassion to Your Work

Empathy and compassion have surfaced as popular buzzwords in the business community over the last two and a half years. And recently, they’ve received even more attention. Learning and development (L&D) leaders have identified empathetic communication as a top three most important soft skill when it comes to daily workplace performance. And hiring managers seek […] continue reading

Adaptive Listening Business Communication Learning & Development Power Skills

Focus Your Listening Lens: What Prevents Me From Being an Empathetic Listener?

ListeningLENS

As an executive speaker coach, when I ask a client, “What’s stopping you from being the best speaker you can be?” the answers usually come freely and quickly. I hear things like, “I get nervous in front of large crowds,” or, “I know I say ‘um’ and ‘uh’ too much,” or, “I need to work […] continue reading

Adaptive Listening Audience Business Communication Culture Delivery Learning & Development Power Skills Strategy Tips

Good Listening Is More Than Simply Paying Attention

Paying Attention Is Not Listening

“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus “The quieter you become, the more you can hear.” – Ram Dass “Listen more than you talk. Nobody learned anything by hearing themselves speak.” – Richard Branson Most of us are very familiar with these […] continue reading

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