Some of the most challenging talks I have to give are the ones delivered to my own staff. It’s one thing to speak to a crowd that has paid for a ticket to hear you talk. It’s another to try to inspire an audience that’s required to be there, whether they want to be or […] continue reading
Data drives decision-making across every industry. Should we hire another salesperson? You check the data. Should we change global freight carriers? You check the data. Should we acquire another software company? You sure as h*ll better check the data. Understanding data is no longer novel in organizations, it’s expected. A range of decisions from tactical […] continue reading
When I ask executives what their favorite speech is, Steve Jobs’s Stanford commencement address is always at the top of the list. Many think of Steve Jobs’s talk as their favorite because it is incredibly moving — thanks to the stories it contains. Execs love to hear talks like this, but few are comfortable delivering them. Why? […] continue reading
As my company grew, I’d periodically be accused of making decisions slowly. I couldn’t figure out why, until one day it dawned on me: While employees thought they were asking me to weigh in on a choice that had to be made, I thought they were making small talk at the coffee machine. It wasn’t […] continue reading
