Adaptive Listening™

Listen and connect more effectively by understanding and adapting to a speaker’s needs.

Ways to learn
  • Discover your personal Default Listening Style™
  • Determine the speaker’s interaction goals and emotional needs for more empathetic listening
  • Adapt your listening and response for the speaker in various workplace situations

We spend more than half our workday listening to other people. But are we really any good at it?

A lot of the inefficiencies, tensions, and strained relationships in the workplace come down to poor listening skills. But listening is more than just “paying attention” or “not interrupting.” Great listeners uncover the speaker’s goals and needs and adapt the way they listen to help the speaker meet them.

People who implement speaker-focused listening can better connect with leaders, peers, direct reports, and external stakeholders.

We don’t all listen the same way. And most of us are unaware of the way we listen. Some people listen to “soak it all in,” others to “uncover red flags,” some to “fix for the future,” and some to “be there for the other person.” Organizations need all types of listeners but at the right time and place.

In this workshop, you’ll not only uncover your Default Listening Style™, you’ll learn how to adapt your listening for the speaker.

Live online


What’s your Default Listening Style™?

Take our Adaptive Listening Assessment™ to help you uncover the style you most often use when listening!

What people are saying

“Every person, every company, every industry – globally, could benefit from Adaptive Listening™.”

Jane | Adaptive Listening™ learner

“Sessions was awesome and useful. Can shift my leadership style with this.”

Adaptive Listening™ learner

“This was an amazing workshop! It should be required course for any management role, aside from being beneficial to literally anyone. My mom included.”

Adaptive Listening™ learner

“I found the material profoundly impactful on a personal level, as in, I plan to utilize it immediately. It is actually going down as my favorite (workshop).”

Adaptive Listening™ learner

“I have no doubt that applying Adaptive Listening™ skills to my interactions will make me a better teammate, direct report, and leader.”

Adaptive Listening™ learner

“(Adaptive Listening™) teaches listening skills that will benefit literally everyone. Whether you’re a non-corporate human that interfaces with another or a manager whose job it is to care for a team, this [material] gets to the core of human experience and how we respond to others.”

Matt G., Design Director | Adaptive Listening™ learner

You might also like

Want help choosing?

Take this simple quiz to get course recommendations just for you.

Coming soon.

Start here

Knowing how to solve communication challenges is a challenge itself

This quick assessment will start you on the right path


Step 1/4

I'm looking for training for

(Select one)


Step 2/4

What skills are you looking to improve?

(Select all that apply)


Step 3/4

My specific presentation goals include:

(Select all that apply)


Step 4/4

How would you like to learn?

(Select all that apply)